Overview

The CC series has a feature that allows end users (clients) to update their an authentication keys to reflect an increase to their number of licenses. The key license upgrade can be performed either by the clients or by the dealers/ distributors, and can take place either in a browser session over the Internet (an Online upgrade), or via a stand-alone utility program (an Offline upgrade).

The procedures for upgrading a CC1000 and CC2000 authentication key are almost the same. The primary difference is that for a CC1000, user licenses are upgraded, whereas for a CC2000, servers and/or node licenses are upgraded.

Clients first inform their dealers/distributors of the number of licenses to be upgraded. The dealers/distributors then place an order with an ALTUSEN sales representative, specifying the number of licenses to be added. After processing the order, ALTUSEN then sends a confirmation and authorization email to the dealer/distributor with the necessary details for performing the upgrade.

Note: A separate order must be processed for each key.

There are two ways to upgrade the key:

On Line: To perform the upgrade the key is inserted in the computer’s USB port and a browser session is opened to directly upgrade the key. If the client performs the upgrade, the dealer/distributor provides him with the email authorization details; if the dealer/distributor performs the upgrade, the client provides him with the Authentication Key.
Off Line: A Windows-based Key Status Utility is used to extract the key’s information and write it to a Key Information Data File. The key information data file is then used in a a browser session to generate a license upgrade file. The Key Status Utility is used again to write the upgrade file’s information to the license key.

If the client performs the upgrade, the dealer/distributor provides him with the email authorization details; if the dealer/distributor performs the upgrade, the client provides him with a key information data file (extracted with the Key Status Utility). Afterwards, the dealer/distributor returns a key upgrade file to the client. The client then uses the Key Status Utility and the key upgrade file to upgrade the Authentication Key license information.