KVM Switch Solutions Provider, ATEN

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KVM Wizard Product Comparison eNews Registration

New Products

PE1216

16-Outlet Energy PDU

VM0808

8x8 Video Matrix Switch + Audio

CS1942

USB 2.0 Mini DisplayPort Dual View KVMP™ Switch

ATEN eService

ATEN eService is a web portal which provides a centralized on-line services, including following services with single ID and password.
Please create/login eService account first to get more following services.

Product Registration

This is an online service to allow customers do the product registration. This will give you useful benefits, such as viewing your registered ATEN products in one place, easily access tips, information and support specific to your product, faster service from our well trained engineers, receive the latest news, promotions from ATEN and participate in customer surveys. (Register now)

On-line Technical Support (eSupport)

The on-line technical Support platform (eSupport) is for customers to propose questions, it is also an online knowledge base for ATEN troubleshooting questions, all questions are categorized and sorted as FAQ by products.

Partner Center

This is a centralized marketing, product, tech info resources dedicated for our business partners. Partners are required to contact with your sales representative to get authorization access.

Technical Support

America

USA (ATEN Tech. Co., Ltd.) :

    Phone: +1-888-999-ATEN
    Email: support@aten-usa.com

USA (ATEN N.J. Inc.) :

    Phone: +1-732-356-1703
    Email: aten-nj@aten.com

Latin America :

    Phone: +886-2-8692-6959
    http://support.aten.com

ASIA

CHINA :

  > Technical Support :
       Phone : +86-10-5255-0110
       Email : sales@aten.com.cn

  > RMA Service :
       Phone : +86-755-3384-8665
       Fax: +86-755-3384-8660
       Email : support@aten.com.cn

Japan :

    Phone:+81-3-5615-5811
    Email: support@atenjapan.jp

Taiwan :

  > Technical Support: :
       Toll free: +886-800-289-663
       Phone: +886-2-8692-6959

Korea :

    Phone:+82-2-467-6789
    Email: support@aten.co.kr

Europe

Belgium :

    Phone:+32-11-531-543
    Email:support@aten.be

U.K. : (UK user only)

    Phone:+44-175-3539-121
    Email: support@aten.co.uk

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