Online Upgrade

Clients contact their dealers/distributors to place their upgrade order(s). A separate order must be processed for each key. After the dealers/distributors place the upgrade orders with an ALTUSEN sales representative, they receive a confirmation and authorization email, similar to the examples below:

CC1000
Your order is ready to be processed. Please go to https://xxx.xxx.x.xxx to upgrade your key's license. Your order must be processed within two weeks or else it will automatically be cancelled.

Login Information:
1. Username: myname1
2. Password: mypassword1234
Order Information:
1. Order ID: 1017000726 (authorized number: 0621807489). This order requests 25 more license(s)

CC2000
Your order is ready to be processed. Please go to https://xxx.xxx.x.xxx to upgrade your key's license.

Login Information:
1. Username: myname2
2. Password: mypassword5678
Order Information:
1. Order ID: 1017000700 (authorized number: 2068919892). This order requests 7 more server(s) and 20500 more node(s)

Note:

Either the client or the dealers/distributors can perform the upgrade. If the dealer does it, the client provides the dealer with his license key; if the client does it, the dealer forwards the confirmation email to him.