2-Port RS-232/422/485 Secure Serial Device Server with PoE
SN3402P
- 2 RS-232/422/485 serial ports for secured serial data over Ethernet transmission
- Secured operation modes – Secure Real COM, Secure TCP Server / Client, Secure Serial Tunneling Server / Client, Console Management (SSH), and Console Management Direct (SSH)
- Redundant power input (power jack and terminal block) for fail-safe power; IEEE 802.3af-compliant PoE PD (powered device) equipment
- Support Modbus gateway to convert between Modbus TCP and Modbus RTU / ASCII protocols
An easy-to-use, secure, and reliable solution makes it easier to connect a wide range of serial devices to an IP-based Ethernet LAN in an instant. The ATEN SN3402P Secure Device Server provides simple, fast serial-to-Ethernet connectivity, allowing your PC to remotely allowing users to remotely access serial RS-232/422/485 devices from a PC located anywhere. With various reliable features, the SN3402P is ideal for commercial and industrial process control applications.
Surge and Isolation Protection Ensure System Stability
Surge protection is a vital aspect of any facility’s coordinated electrical protection to ensure safe and reliable operation. To this end, in addition to 1.5kV magnetic isolation protection for Ethernet signals, the SN3402P Secure Device Server features surge protection for serial, Ethernet, and power that protect against voltage spikes or uncontrolled increase in current. Furthermore, as well as industrial safety standards compliance, they are also tested to meet IEC 61000-4 surge wave form requirements to ensure system stability and reliability.
Level-up Device Security at Every Stage
The growing numbers of cyber attacks in the industrial IoT era has the potential to bring down systems and cause huge losses of time and money. In order to avoid potential vulnerability risks, enterprises need a multi-layered defense system to ensure secure data transmissions that include regular firmware upgrades, as well as various encrypted forms of authentication and access control. The SN3402P secure serial-to-Ethernet solution is equipped with security functions at every level, including network access control and user authentication, data integrity and confidentiality. Furthermore, with an operation mode available for advanced security functions, you can acquire any field data needed and provide frontline protection.
Comprehensive Secure Operation Modes
The SN3402P offers a broad choice of operation modes to help different types of serial devices to be seen on the network including Real COM, TCP, Serial Tunneling, Console Management and UDP. With each operation mode the SN3402P is equipped with advanced secure functions to assist users in streamlining operations and ensuring serial data is securely transmitted.
*UDP is not offered in secure mode.
Seamless and Cost-Effective Modbus Gateway
The SN3402P can be used as standard Modbus gateway for conversion between Modbus TCP and Modbus RTU / ASCII protocols. It can integrate Modbus serial slave devices seamlessly into an existing Modbus TCP network, thereby making them accessible to serial master devices.
Easy Setup with Web Console and Telnet/SSH Console
The SN3402P offers a 3-step setup web console for fast installation. Its browser access is supported via intuitive multi-language features that facilitate a quick setup and control of the devices in just three configuration steps to activate the application. This makes setup simple and fast, and users can complete it in an average of only one minute. Moreover, for bandwidth-sensitive applications, a Telnet/SSH console is also available as a low-bandwidth solution.
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Easy to Troubleshoot
ATEN understands the seriousness of data loss and breaches. The SN3402P features 64 KB port buffering to prevent data loss in case a network is down, and event notifications will be sent automatically by SMTP email and SNMP Trap if serial devices go offline due to power failure, or trigger a user - defined error. Moreover, system event logs are available to record and track operation history, and can be saved to internal memory or Syslog server, so you can retrieve data for monitoring and troubleshooting at any time.
Target Applications
The SN3402P enables instant networking of serial devices and can be deployed in a variety of commercial applications and industrial process automation environments that require serial-to-Ethernet connectivity. These include POS, access control, SCADA systems, environment monitoring, sensor monitoring, device management, remote site management, and more.
Versatile Mounting Options
The SN3402P can be flexibly mounted in various installation environments, so you can easily configure it to your workplace. Mounting options include wall, desktop, DIN rail mounting, or rack mounting (with optional kit VE-RMK1U) as required.
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Package Contents
- 1x Secure Serial Device Server
- 1x terminal block
- 1x foot pad set (4 pcs)
- 1x DIN rail mount kit
- 1x user instructions
The SN3402P Secure Serial Device Server is external IP-based network device that securely connects legacy RS-232/422/485 serial devices to an Ethernet network to be accessed remotely from a computer located anywhere, allowing users to expand the number of serial ports for any host computer over a network.
The SN3402P is especially suited for industrial process control applications, given the abundant use of the Supervisory Control and Data Acquisition (SCADA) systems across many industries for collecting data from PLCs, meters, and sensors via serial ports. The SN3402P bi-directionally translates data between serial and Ethernet formats, and facilitates access to the data from all data collection instruments from local and remote sites through an Ethernet network.
The SN3402P has a number of useful operation modes. It supports Secure TCP Server / Client, Secure Serial Tunneling Server / Client, Secure Real COM, and console management modes for security-critical applications, such as telecom, access control, and remote site management. Furthermore, its IEEE 802.3af-compliant models can be powered by a PoE PSE device without an additional power supply.
The SN3402P can be used as standard Modbus gateway to convert between Modbus TCP and Modbus RTU / ASCII protocols. It can integrate Modbus serial slave devices seamlessly into an existing Modbus TCP network and thereby make them accessible to serial master devices.
- Serial-to-Ethernet Connectivity
- 2 RS-232/422/485 serial ports for secured serial data over Ethernet transmission
- Software-configurable termination (120 Ω) and pull high/low resistor (1K ohms or 150K ohms) integrated to the RS-485 mode to avoid signal reflection
- Secured operation modes – Secure Real COM, Secure TCP Server / Client, Secure Serial Tunneling Server / Client,Console Management (SSH), and Console Management Direct (SSH)
- Standard operation modes – Real COM, TCP Server / Client, Serial Tunneling Server / Client, UDP, Console Management (Telnet), and Console Management Direct (Telnet)
- Real COM, Real TTY, and Fixed TTY drivers for Windows, Linux, and UNIX
- Convenient console management access via Java viewer (SSH / Telnet) or third-party clients such as PuTTY
- Easy console port access via Java viewer and Sun Solaris ready (“break-safe”)
- Multiple users can simultaneously access the same port – up to 16 connections per port
- Support Modbus gateway to convert between Modbus TCP and Modbus RTU / ASCII protocols
- Hardware
- Redundant power input (power jack and terminal block) for fail-safe power
- IEEE 802.3af-compliant PoE PD (powered device) equipment
- Surge protection for serial, Ethernet, and power
- DIN-rail mounting, wall mounting, rack mounting, and desktop installation available
- Supports baud rates of 110, 134, 150, 300, 600, 1200, 1800, 2400, 4800, 7200, 9600, 19200, 38400, 57600, 115200, 230.4k, 460.8k, 921.6k bps
- Security
- Supports secured login from browsers with TLS 1.2 data encryption and RSA 2048-bit certificates
- Configurable user permissions for port access and control
- Local and remote authentication and login
- Third-party authentication (e.g. RADIUS)
- IP address filter for security protection
- System Management
- Browser access with an intuitive GUI design
- Web-based quick setup wizard for fast configuration
- Terminal-based access with a menu-driven UI via Telnet / SSH
- Online / Offline detection of connected serial devices (including terminal blocks) – automatically sending event notifications when the devices are offline (e.g. power failure) for device status monitoring
- System event logs and port logs will be saved to an internal memory or Syslog server
- SNMP agent (v1 / v2c)
- Event notification – supports notification of SMTP email and SNMP Trap (v1 / v2c)
- Backup / Restore system configuration and upgradeable firmware
- 64 KB port buffer prevents data loss when the network is down
- NTP for time server synchronization
- Multi-language web-based GUI
Connectors | |
Serial | 2 x DB-9 Male |
Network | 1 x RJ-45 Female |
Power | 1 x DC Jack 1 x 3-pole Terminal Block 1 x RJ-45 (PoE, IEEE 802.3af) |
Switches | |
Reset | 1 x Semi-recessed Pushbutton |
LEDs | |
Power | 1 (Green) |
Status | 1 (Yellow Green/Red) |
10/100 Mbps | 2 (Green/Orange) |
Ports | 2 (Green/Orange) |
Input voltage | DC Jack: 9VDC (optional power adapter) Terminal Block: 9-48 VDC PoE: 48VDC |
Power Consumption | DC48V:1.30W:6BTU/h POE:1.48W:7BTU/h Note: ● The measurement in Watts indicates the typical power consumption of the device with no external loading. ● The measurement in BTU/h indicates the power consumption of the device when it is fully loaded. |
Interfaces | |
Serial | RS-232: TxD, RxD, RTS, CTS, DTR, DSR, DCD, GND RS-422: Tx+, Tx-, Rx+, Rx-, GND RS-485-4w: Tx+, Tx-, Rx+, Rx-, GND RS-485-2w: Data+, Data-, GND Pull High/Low Resistor for RS-485: 1 kilo-ohm, 150 kilo-ohms Baud Rate: 110, 134, 150, 300, 600, 1200, 1800, 2400, 4800, 7200, 9600, 19200, 38400, 57600, 115200, 230400, 460800, 921600 bps Data Bits: 5, 6, 7, 8 Parity: None, Even, Odd, Space, Mark Stop Bits: 1, 1.5, 2 Flow Control: RTS/CTS, DTR/DSR, XON/XOFF |
Network | 10/100 Base TX Built-in 1.5 kV Magnetic Isolation Protection |
Industrial Protocols | Ethernet: Modbus TCP Client (Master), Modbus TCP Server (Slave) Serial: Modbus RTU/ASCII Master, Modbus RTU/ASCII Slave Max. 16 connections under Modbus Master mode and 32 connections under Modbus Slave mode. |
Compliance | EMC: EN 55032/35 EMI: CISPR 32, FCC Part 15B Class A EMS: IEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV IEC 61000-4-3 RS: 80 MHz to 1 GHz: 3 V/m IEC 61000-4-4 EFT: Power: 1 kV; Signal: 0.5 kV IEC 61000-4-5 Surge: Power: 2 kV (Power Adapter), 1kV (Terminal Block); Signal: 1 kV IEC 61000-4-6 CS: 150 kHz to 10 MHz: 3 V/m; 10 kHz to 30 MHz: 3 to 1 V/m; 30 kHz to 80 MHz: 1 V/m IEC 61000-4-8 PFMF IEC 61000-4-11 DIPs Safety: UL 60950-1 and UL 62368-1 standards compliant RoHS |
Environmental | |
Operating Temperature | 0 - 60°C |
Storage Temperature | -40 - 75°C |
Humidity | 5 ~ 95% RH, Non-condensing |
Physical Properties | |
Housing | Metal |
Weight | 0.22 kg ( 0.48 lb ) |
Dimensions (L x W x H) | 9.80 x 11.70 x 2.60 cm (3.86 x 4.61 x 1.02 in.) |
Installation | Desktop, Wall Mounting, Din-Rail Mounting, Rack Mounting (with VE-RMK1U) |
Others | Power consumption DC9V: 1.19W:6BTU Power adapter is sold separately. Rack mounting kit (VE-RMK1U) is sold separately. |
Note | For some of rack mount products, please note that the standard physical dimensions of WxDxH are expressed using a LxWxH format. |
User Manual
Quick Start Guide
sn3401_sn3402_sn3401p_sn3402p_qsg.pdf (1.39 MB)CAD Drawing
SN3402P-V01-CAD-Drawing.pdf (150.25 KB)Firmware
Description | Ver. | Release Date | File Name |
Firmware Upgrade | v1.0.082 | 2022-08-04 | SN3401_3401P_SN3402_3402P_v1.0.082.003_fw.zip |
Software & Drivers
ОS | Description | Ver. | Release Date | File Name |
IP Installer & Utility | ||||
IP Installer | v1.4.134 | 2018-03-22 | IPInstaller_v1.4.134.zip | |
Linux Software & Driver | ||||
Linux | Real TTY | v1.1.101 | 2024-05-08 | sn-real-tty-linux-v1.1.101.zip |
Linux | Real TTY | v1.0.099 | 2022-08-04 | sn_real_tty_linux_v1.0.099.zip |
MIB File | ||||
MIB Files | v1.0.081 | 2022-08-04 | SN340X_Mibs_File_v1.0.081.zip | |
Windows Legacy Software & Driver | ||||
Windows 7, Windows 2019, Windows 2016, Windows 10, Windows 2008 | Virtual COM Port (x64 - 64bit) | v3.0.291 | 2024-05-08 | sn-real-com-port-windows-2008-and-above-x64-v3.0.291.zip |
Windows 7, Windows 2008, Windows 10, Windows 2016, Windows 2019 | Virtual COM Port (x86 - 32bit) | v3.0.291 | 2024-05-08 | sn-real-com-port-windows-2008-and-above-x86-v3.0.291.zip |
Windows 7, Windows 2008, Windows 10, Windows 2016, Windows 2019 | Virtual COM Port (x64 - 64bit) | v2.2.218 | 2022-08-04 | sn_real_com_port_windows_2008_and_above_x64_v2.2.218.zip |
Windows 7, Windows 2019, Windows 2016, Windows 2008, Windows 10 | Virtual COM Port (x86 - 32bit) | v2.2.218 | 2022-08-04 | sn_real_com_port_windows_2008_and_above_x86_v2.2.218.zip |
Windows 2000, Windows 2003, Windows XP | Virtual COM Port (x64 - 64bit) | v2.2.218 | 2022-08-04 | sn_real_com_port_windows_XP_2000_2003_x64_v2.2.218.zip |
Windows 2000, Windows 2003, Windows XP | Virtual COM Port (x86 - 32bit) | v2.2.218 | 2022-08-04 | sn_real_com_port_windows_XP_2000_2003_x86_v2.2.218.zip |
Windows 7, Windows 2008, Windows 10, Windows 2016, Windows 2019 | Virtual COM Port (x64 - 64bit) | v2.2.216 | 2022-08-04 | sn_real_com_port_windows_2008_and_above_x64_v2.2.216.zip |
Windows 7, Windows 2008, Windows 10, Windows 2016, Windows 2019 | Virtual COM Port (x86 - 32bit) | v2.2.216 | 2022-08-04 | sn_real_com_port_windows_2008_and_above_x86_v2.2.216.zip |
Windows 2003, Windows XP, Windows 2000 | Virtual COM Port (x64 - 64bit) | v2.2.216 | 2022-08-04 | sn_real_com_port_windows_XP_2000_2003_x64_v2.2.216.zip |
Windows 2000, Windows 2003, Windows XP | Virtual COM Port (x86 - 32bit) | v2.2.216 | 2022-08-04 | sn_real_com_port_windows_XP_2000_2003_x86_v2.2.216.zip |