A major server manufacturer faced growing challenges in managing a large number of network switches deployed across multiple factory locations. These switches act as the backbone of the factory’s production network, directing data traffic and connecting all essential systems. Unlike controlled server rooms, factory environments are often more variable and require constant monitoring of environmental conditions like temperature and humidity through installed sensors. Any downtime or misconfiguration in a switch can disrupt operations across the entire site.
To ensure rapid recovery and maintenance, the IT team needed a centralized, secure, and remote way to manage the serial console ports of these switches without relying solely on the main production network. Serial console ports serve as a direct, low-level access point to the switch’s operating system, enabling administrators to configure settings, troubleshoot issues, or restore functionality even if the network is down, the device is stuck during boot-up, or security incidents prevent normal access.
Requirements
Remote Access to Network Switches
Centralized access to serial console ports for configuration and troubleshooting across distributed factory floors.
Secure Out-of-Band Management
Required a method for managing critical devices independent of the main data network, using encrypted and secure protocols.
Environmental Monitoring in Network Cabinets
Real-time visibility into temperature and environmental status due to the less-controlled conditions in industrial environments.
Scalability Across Multiple Sites
Needed a solution that could be deployed easily across various factory sites without increasing administrative complexity.
The ATEN solution not only optimized IT workflows but also ensured environmental safeguards for critical infrastructure, helping reduce downtime and maintain reliable production across all facilities.
Benefits
Centralized Remote Console Access
The SN Serial Console Servers provided remote IP-based access to all serial ports on factory-deployed switches, significantly reducing the need for on-site intervention.
High-Security Connectivity
Secure protocols such as SSH ensured that all out-of-band communication remained encrypted and protected from unauthorized access.
Real-Time Environmental Monitoring via SNMP
With SNMP support and sensor integration, the solution enabled proactive temperature and environment monitoring within cabinets to avoid equipment failure.
Scalable Factory Deployment
The compact design and IP-based access allowed seamless scaling across multiple factory locations, improving visibility and control without adding hardware complexity.
Connection Diagram
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