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A leading Southeast Asian super-app provider required a highly organized and scalable server room setup to support up to 255 Mac mini units for one of its key operational platforms providing ride-hailing, food delivery, and digital payment services. With technicians working across multiple countries, the company needed a robust infrastructure that allowed secure remote access, simplified maintenance, and integrated seamlessly with its existing user management system. ATEN was brought in to deliver a reliable and efficient solution tailored to these complex needs.

Requirements

Cloud-based LDAP Support

The system needed to fully support and integrate with the existing cloud-based LDAP server environment for centralized and secure user management.

Clean and Scalable Server Layout

A well-organized hardware layout to ensure efficient system performance, easy maintenance, and future scalability.

High Availability

The setup had to include redundancy features to guarantee 24/7 uptime and minimize the risk of power or hardware failures.

Reliable Remote Access

Technicians required secure, stable access to all server functions from any location to monitor, troubleshoot, and manage operations without interruption.

ATEN’s solution transformed the server room into a clean, scalable, and remotely accessible powerhouse. With seamless JumpCloud integration and rock-solid reliability, the technicians can manage 255 Mac minis from anywhere—without missing a beat.

Benefits

Custom LDAP Integration

The systems integrator worked with ATEN to develop a customized integration program for the cloud-based LDAP, allowing smooth and uninterrupted user workflow within the server environment.

Advanced Remote Access

The ATEN KN4032VB KVM over IP switch enabled secure, multi-user remote access to all connected systems, supporting up to 32 devices per unit.

Simplified USB-C Connectivity

Each Mac mini was easily connected using a single USB-C cable, streamlining installation and reducing clutter while fulfilling KVM & virtual media functions.

24/7 Reliability with Redundancy

The solution included dual power supplies and virtual media support to ensure continuous operation, minimizing downtime and enabling remote software deployment.

Connection Diagram

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