Service Overview :
At ATEN, we strive to provide the best quality and service to our customers. Beyond the standard warranty, ATEN offers additional service options for you. The Extended Warranty Service extends the standard service coverage of your ATEN products. With this service, you will enjoy greater peace of mind using ATEN products.
Service Highlights :
EXTENDED WARRANTY SERVICE (ETW)
Standard Warranty coverage, plus an additional 1, 2, or 3 years (maximum) extended coverage period, purchased at the customer's discretion.
We provide special price for the ETW Service be purchased within 90 days of your product's purchase date.
- Extend the warranty period from the ATEN product's purchase date.
- Direct technical support and RMA service from an ATEN engineer, or one of ATEN's Authorized Service Providers.
- Hassle-free repair or replacement, including parts and labor.
- Enjoy a committed level of service.
- Prevent costly repairs that can occur after your warranty expires.
- Peace of mind in using your ATEN product.
- Product and services purchased must be registered and activated online on the ATEN Website.
- The services do not cover software, batteries, peripherals, or free accessories such as cables, or customer induced damage to the product.
- The standard warranty and services are available only in the country where the ATEN product is purchased.
If you are interested in buying additional services, please contact the local ATEN office in your country. Our sales reps will provide you with the details of all available service options.
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