Top FAQs & Troubleshooting
Here is a list of the most popular FAQs concerning ATEN products and software.CS64U Hotkey combination to switch ports
First, verify your keyboard is plugged into the keyboard console port(There is a keyboard icon behind the CS64U) and your mouse is connected to the mouse console port. (See attached picture)
Please note a single wireless dongle (combo keyboard/mouse) should be plugged into the keyboard console port.The default hotkey combination to switch to the next port is:
[scroll lock] + [scroll lock] + [enter]The alternate hotkey combination is:
[Ctrl] + [Ctrl] + [Enter]The direct port switching is:
[scroll lock] + [scroll lock] + [port number] + [enter]
For details, please see the video clip below.
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