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Top FAQs & Troubleshooting

Here is a list of the most popular FAQs concerning ATEN products and software.
KVM ProAV SOHO & Small Office PDU

Transfer setting

CC2000 allows you to transfer the device settings and access rights from the selected device to another if they are the same KVM model. 
Please refer to the steps and video below:
1. Clicking the transfer button,  a page appears displaying the available devices
2. Choose a device by selecting the radio button and click OK. An alert will appear asking you to confirm the transfer. The CC2000 will transfer all device settings (excluding Device ID, model name and port number) and access rights to the device. 
Note : The transfer does not affect the settings of the source device and it only applies to the device/dongle with the same model name and physical location (port); unmatched port/dongle settings and access rights will be ignored.