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Top FAQs & Troubleshooting

Here is a list of the most popular FAQs concerning ATEN products and software.
KVM ProAV SOHO & Small Office PDU

I get an error code 4108 when I upgrade KVM switch via UC232A cable, I'm sure the UC232A driver is correctly installed. When I am trying to upgrade my KVM Switch firmware via UC232A cable, the upgrade

The firmware upgrade utility will be unable to find the KVM switch if the UC232A is mounted on the higher COM port number, please remount the UC232A on a lower COM port number, usually 1, 2, 3 or 4.