Supplying Digitization
A major ICT services provider in Germany needed to merge its technical and customer service departments. This required the overhaul and upgrade of several data centers located in 3 different cities.
The central maintenance center, in charge of all data centers, needed to manage a large amount of servers simultaneously with a customized over IP management system to help IT managers to automate an array of daily operational processes involved in the provision of a wide range of ICT services as well as take immediate action over IP or on-the-spot in case of irregularities.
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/SupplyingDigitization.jpg)
Requirements
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Requirements_CentralizedManagement_1.png)
Centralized Management
Remote access to all data centers involved in the provision of ICT services from a centralized location for real-time updating and maintenance
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Requirements_IntuitiveMonitoring.png)
Intuitive Monitoring
Provide ability to selectively and intuitively monitor attached DisplayPort-interfaced servers
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Requirements_LocalAccess.png)
Local Access
Local access for routine scheduled maintenance and for emergency responses to issues requiring immediate attention
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Requirements_DataSecurity.png)
Data Security
Must adopt best practices for securing networks and customer data, including access control and encryption
The solution offers complete centralized access to critical systems and real-time remote management for the ICT service provider to ensure seamless service delivery.
Supported by ATEN KVM over IP Switches.
Benefits
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Benefits_FastCentralizedMaintenance.png)
Centralized Maintenance
Virtual Media support enables file applications, OS patching, software installation, and diagnostic testing across the installation from a single console
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Benefits_SwiftSecureSurveillance.png)
Swift, Secure Surveillance
PadClient app allows instant, convenient, and secure remote access to control servers via an iPad
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Benefits_BroadcastMode.png)
Broadcast Mode
Allows the installer to simultaneously handle and copy actions to all computers at once
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Benefits_HighGradeSecurity.png)
High-grade Security
KVM switches provide an extra layer of hardware protection for the data center, and are also equipped with extra security measures
Connection Diagram
![](http://assets.aten.com/webpage/shared/market/Case_Studies/ICT_Services/Diagram.jpg)
Talk to Our Experts
Please complete the form below and an ATEN Expert will contact you.