Customized KVM over IP Matrix Solution
for Smooth, Efficient IT Admin Operations
Government Agency IT Department, Asia
An IT team at a government agency is responsible for issuing and maintaining all the laptops and PCs in the organization. The team needs to access multiple agency laptops and PCs regularly for a variety of admin tasks, such as to flash/clean the devices with different OS and S/W packages for new employees or when employees are leaving. They needed a Workstation Access Management System (WAMS) solution where multiple devices can be housed and managed by several IT administrators based on workflow demands. They also required the ability to mount a variety of peripheral devices to the laptops/PCs for testing purposes and to take screenshots during these processes for auditing.
Needed a centralized system to house and manage all the IT devices in the organization for convenient IT administration tasks.
Required multiple operators to be able to overseeing the same devices simultaneously to keep up with workflow demands.
Existing system had no audit trail capabilities to record access or tasks performed on each device, and screenshots were only available manually.
Due to the sensitive nature of the device content and tight workflow turnarounds, the system required high availability, reliability, and security.
The customized solution allows the government agency to efficiently manage multiple devices with proper access and task logs for auditing purposes.
Supported by ATEN KVM over IP Matrix System
Streamlined Matrix Management
Provides a centralized KVM system to manage multiple devices with proper logs for auditing purposes, with the ability for operators to manage multiple devices from one login.
Efficient IT Admin Operations
Provides ability for the testing of different peripherals on the target device connected to the KE8952T to ensure laptops are fully functional for employee needs.
Customized Audit & Security Features
Hotkey for instant screenshot and centralized storage to record operations on target devices, plus extra backup/restore and password management functions.
Reliability & Redundancy
More overall reliable solution of KE8952 and CCKM with backup and redundancy. Since KE8952 uses PoE, this reduces hassle for power issues in the storage rack.
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