Top FAQs & TroubleshootingHere is a list of the most popular FAQs concerning ATEN products and software.
To enable hardware cursor: Enter the OSD select: Setting\System\Hardware Cursor Mode [default is disabled] check the enable box then save. Hardware cursor is now enabled. To call up the cursor, use [Scroll Lock] [Scroll Lock] (default) or [CTRL] [CTRL] it will appear instantly and allows you to use the mouse to navigate the On Screen display and offers a flexible method to manipulate the image size, location on the screen, and change the port number assigned to the PIP displays
The video below can walk you step by step to finish the configuration. If you have any difficulty for the installation, please contact ATEN Tech Support.