ATEN Control Room Solutions
Control rooms are the dynamic nerve centers of modern operations—constantly adapting to evolving demands while requiring absolute situational awareness and flawless decision-making. Backed by 45+ years of system integration expertise, ATEN serves as your trusted architect for intelligent control solutions. We design, route, and unify entire AV/IT infrastructures to deliver real-time responsiveness and 24/7 fail-safe reliability. From expansive multi-source visualization and centralized device management to ergonomic operator control, ATEN crafts tailored, future-proof architectures that maximize operational clarity and mission-critical security at any scale.
What drives control room operations ?
CONNECT
Secure and Scalable Connectivity
Network installations can be configured to extend on proven connectivity with high security to accommodate large distances, high performance, and varying levels of system redundancy and resiliency.
COLLABORATE
Visualization and Information Integration
Display solutions extend from desktop screens for operators to large-size video walls for better collaboration, while multiple displays at workstations help operators visualize more information and improve operation.
CONTROL
Intuitive and Remote Access
Access to remote sites and virtualization is vital to alleviating impact on productivity and operational efficiency in case of global pandemic situations. A more ergonomic design resulting in intuitive workflows and operator controls is the way forward in modern control room applications.
Why ATEN Control Room?
Seamless Integration of AV and IT
ATEN is the expert in leveraging IT/IP technologies as a way of connecting A/V and server/device-room components, integrating information for collaboration, and facilitating responsive operations and crucial commands.
Visual Excellence
Our solutions deliver high-performance image quality to multiple display video walls for collaboration-heavy deployments, as well to desk console stations for mission-critical operations.
Flexible Deployment and Management
Our extensive control room product line provides flexible solutions that are future-proof, scalable, and implementable across industries, so you can easily find the solution that’s just right for you in terms of both operation and device management.
Security and Reliability
ATEN solutions provide secure, reliable access to any system across multiple security domains for 24/7 operation; adjustable authority levels, encrypted communication and log ins; virtual media data encryption; also provides vital rapid failover/backup support for systems and operation, from local and offsite.
Challenges
An explosion of new data sources in tandem with networking advances has created many new possibilities and some unique challenges for control room solution providers. Here are some of the key challenges:- More Data requires More Screens, More Flexibility
More screens and larger video walls are required for effective data visualization, along with multiple display options such as split screens and zooms for flexible monitoring. - Informed Decision-making requires Intuitive Multi-system Access
Access to controls should be intuitive in order for operators to stay agile while monitoring multiple subsystems so that data can be processed quickly and resources can be rapidly deployed. - Decentralized Workflows require Collaboration Technologies
Prompt collaboration, data sharing, and troubleshooting tools between workstations and the video wall are needed for streamlined workflows that include field-based remote workers. - No Interruption of Service requires Reliable 24/7 Operation
Control rooms must be supported by reliable technology with back-up and redundancy mechanisms for equipment, power, and network that support ever-shifting workflow priorities.
More screens and larger video walls are required for effective data visualization, along with multiple display options such as split screens and zooms for flexible monitoring.
Access to controls should be intuitive in order for operators to stay agile while monitoring multiple subsystems so that data can be processed quickly and resources can be rapidly deployed.
Prompt collaboration, data sharing, and troubleshooting tools between workstations and the video wall are needed for streamlined workflows that include field-based remote workers.
Control rooms must be supported by reliable technology with back-up and redundancy mechanisms for equipment, power, and network that support ever-shifting workflow priorities.
ATEN Solutions
ATEN provides a wide range of control room solutions that are perfectly suited to mission-critical applications where secure KVM over IP agility, real-time monitoring, and ergonomic desktop operations are demanded, including command centers, emergency response centers, broadcasting NOCs, ATC towers, and production line monitoring.- KVM over IP Switch & KVM over IP Matrix Solutions for Monitoring
For situational awareness to monitor system status for abnormalities and to ensure that faults can be debugged immediately. - Video Matrix Switch, KVM over IP, & Control System Solutions for Reporting
To gather experts and competent authorities, provide information to persons in charge, and discuss optimal strategies. - KVM over IP Matrix & Cat. 5 Extender Solutions for Dispatch
To dispatch front-line support as quickly as possible after operators are notified of an incident in the field. - KVM over IP Switch & KVM over IP Matrix Solutions for Operations
To perform workflows that require high concentration and efficiency in order to ensure the smooth functioning of an overall process.
For situational awareness to monitor system status for abnormalities and to ensure that faults can be debugged immediately.
To gather experts and competent authorities, provide information to persons in charge, and discuss optimal strategies.
To dispatch front-line support as quickly as possible after operators are notified of an incident in the field.
To perform workflows that require high concentration and efficiency in order to ensure the smooth functioning of an overall process.
ATEN Solutions in Action
Control Rooms for City Surveillance, State Police
The State Police in Turin, Italy, required a system of new public surveillance control rooms to improve public safety and coordinate crime prevention efforts on a day-to-day basis, while also being able to double as operations rooms for major events, such as football matches, international summits, or crisis control scenarios.
They needed a solution that took into account the importance of visualization and information integration for fast decision-making and responses in these situations, so that they could improve operational flexibility with control room operators monitoring different urban areas, allowing them to inform agents in the field in real time.
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SCADA System Control for Process Automation, Oil Refinery
An oil refinery with the capacity to process around 230,000 barrels of crude oil per day needed a solution that allowed operators to control SCADA servers both locally and remotely in order to manage large amounts of information from their process automation systems. The facility has server rooms at four separate sites that, in addition to running various automated processes, also monitor downstream sensor information via long range wireless. The server rooms required local control functionality, but for security reasons, no PCs or notebooks were allowed in the remote site control room, while the solution also had to support FHD, be rack-mountable, and support barcode scanners.
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Control Room for Traffic Management, Municipal Government
A large city in Southeast Asia has an increasing number of tourists each year. Due to the growth in the number of cars on the road, traffic incidents, and other related crimes in the city, the municipal government decided to implement an upgrade of the digital surveillance system on the city’s main streets to monitor public areas and to help ensure public safety via a centralized control room. Other vital tasks to be undertaken include proactive real-time traffic signal management to avoid congestion and providing video support for law enforcement.
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Tactical Operations Center for Military Command & Communication
A government defense ministry wanted to establish a new tactical operations center that was designed around a large, main video wall with extra displays, optimized for reporting. Quick switching between AV sources was imperative, since commanders rely on the video wall for real-time reports on dispatch status and all combat resources. They were looking for a flexible solution that was able to be easily and quickly customized to support the fast-paced display needs required for effective decision-making efficiency. Furthermore, stability and reliability are vital in military control rooms, so the solution needed to provide backup mechanisms to suit the 24/7 operational needs.
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Information Visualization for Disaster Relief & Rescue Center
A government organization planned to relocate its Disaster Relief and Rescue Center to a new building. As the front-line contact window in the event of emergencies, the center must be able to dispatch personnel and vehicles quickly and properly allocate all relief resources. Since this was a new build, a dedicated server room was set up, with two teams of personnel working in the main control room and a second conference room. The status of disaster relief and resource information needed to be displayed on the main control room video wall for real-time monitoring to increase efficiency and avoid delays, as well as a separate meeting room video wall for overview procedures.
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New Control Center for Air Traffic Control System Optimization
As part of a regional modernization effort to maximize safety while handling increased air traffic, a civil aviation agency upgraded its existing control center and built a new center and server room with the latest ATM (air traffic management) system in order to enable their airspace capacity to be fully optimized. Along with the new FDP (flight data processing) system, they also needed to install a new HMI (human/machine interface) for 2K x 2K radar data display and monitoring. The old and new centers are connected through IP network optical fiber, and the controllers needed to remotely operate the old and new servers.
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Media Management & Visualization for Production & Broadcasting
In order to effectively manage increasing amounts of media content, a TV company planned to renovate its production and broadcasting center. This was comprised of a master control room that incorporated both the transmission division (TD) and the centralized equipment room (CER), with a further three studio sub control rooms, plus a server room. In this fast-paced environment, operators need to collaborate on multi-tasking workflows in order to improve program production, scheduling and distribution efficiency, as well as monitor key media services, studio environment, equipment health and network traffic status. The production and broadcasting center also needs to comply with the highest security and reliability standards.
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Contact Us
If you would like to know more about ATEN’s solutions, please complete the form below.
Monitoring
- Video wall for information visualization and integration plus comprehensive overall operation status
- KVM extension so the least amount of operators can monitor multiple systems as well as manually handle emergencies
- Multiple display options so that different video sources can be monitored on the same screen, such as multi-view, split-screen, etc.
- Push/pull content sharing so control room operators can collaborate effectively
Example applications: Network Operation Center / Operation Control Center / Security Control Room / Industrial Control Room / Traffic Control Center
Reporting
- Video wall for information visualization and integration plus complete overall operation status for effective decision-making
- Audio functionality for reporting and giving commands
- Real-time switching of the console display content and the video wall for the highest accuracy
Example applications: War Room / Tactical Operation Center
Dispatch
- Video wall to overview dispatch status and all resources in the field
- KVM extension so even a single operators can monitor multiple systems
- Multiple display options so that different video sources can be monitored on the same screen, such as multi-view, split-screen, etc.
- KVM data management agility so that dispatch can sync with communication and operations
- Push/pull content sharing so control room operators can collaborate effectively
Example applications: Emergency Command Center
Operations
- Video wall to confirm task status of each control room operator
- KVM extension so even a single operator can monitor multiple systems as well as manually handle emergencies
- KVM data management agility so that operations can sync with communication
- Push/pull content sharing so control room operators can collaborate effectively
Example applications: Air Traffic Control Center / Broadcast Center (SCR)
Monitoring
Monitoring
Monitoring
Reporting
Reporting
Reporting
Reporting
