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Warranty claim
to the repair centers indicated by ATEN within this period.Products returned shall be in the original packaging or packaging approved by ATEN prevented to preclude damaged in transit. The RMA number...
Labeled: Others
Altusen LCD KVM Zero Dead Pixel Policy
original packaging. A replacement can be applied for from the original distributor.Time Limit: The Zero Dead Pixel Policy is valid for three months from the date of purchase (starting date of warranty) and...
Labeled: Others
ATEN RCM Solutions | Remote. Control. Monitoring
packaging specialists like ASE leading the way. A major point of interest for these manufacturers is the integration of advanced features like the RCM API, which facilitates system integration by allowing...
Labeled: Product Landing Pages
VE1833
True 4K HDMI / USB HDBaseT 3.0 - Lite Transceiver with PoH (True 4K@40 m)
The VE1833 is a compact True 4K HDMI and USB HDBaseT 3.0 Lite transceiver that can function as either a transmitter or receiver, offering flexible deployment across diverse AV setups. Delivering...
View product details | Download supporting documentsLabeled: Products
VP1421
4 x 2 True 4K Presentation Matrix Switch with Scaling, DSP, and HDBaseT-Lite
The VP1421 is a multi-in-one presentation switch that integrates a video matrix, True 4K scaler, HDBaseT extender, audio DSP, and analog-to-digital converter functions into a single compact enclosure,...
View product details | Download supporting documentsLabeled: Products
Open Source Software Statement
function requirements. Any modifications of the open source package are made in accordance with the terms of the related licenses, whether or not these licenses apply. Any code made available by ATEN is...
Labeled: Others
How to install RA3300?
This video will introduce the package contents that come with RA3300, and demonstrate how to install it....
Labeled: Resources Videos Training Videos
How to install RA1200?
This video will introduce the package contents that come with RA1200, and demonstrate how to install it....
Labeled: Resources Videos Training Videos
How to install RA2500 and RA3500?
This video will introduce the package contents that come with RA2500 and RA3500, and demonstrate how to install these two rack accessories....
Labeled: Resources Videos Training Videos
How to install RA1401, RA1900, and RA2000?
This video will introduce the package contents that come with RA1401, RA1900, and RA2000, and demonstrate how to install these three rack accessories....
Labeled: Resources Videos Training Videos
