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A+ Warranty

Service Overview :

ATEN offers an A+ Warranty for a period of 3 years on the eligible products which are marked with the upgraded warranty service logo on the product page.

A+ Warranty Service logo

 

Service Highlights :

A+ WARRANTY SERVICE :

The A+ Warranty Service supersedes the Standard Warranty and entitles the eligible products for a 3-year warranty period starting from the original product purchase date. This service is valid for products purchased starting from January 1st 2014.

 

Benefits :

  • Extended warranty period for your ATEN product.
  • Direct technical support and RMA service from an ATEN engineer or one of ATEN's Authorized Service Providers.
  • Hassle-free repair or replacement, including parts and labor.
  • Enjoy a committed level of service.
  • Prevent costly repairs that can arise due to shorter warranties.
  • Peace of mind in using your ATEN product.

 

Requirements :

  • Products purchased are encouraged to be registered and activated online on the ATEN eService Website.
  • The warranty does not cover software, batteries, peripherals, free accessories (such as cables), or customer-induced damage to the product.
  • These services are available only in the country where the ATEN product is purchased.


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