Service Overview :
ATEN offers an A+ Warranty for a period of 3 years on the eligible products which are marked with the upgraded warranty service logo on the product page.
Service Highlights :
A+ WARRANTY SERVICE :
The A+ Warranty Service supersedes the Standard Warranty and entitles the eligible products for a 3-year warranty period starting from the original product purchase date. This service is valid for products purchased starting from January 1st 2014.
- Extended warranty period for your ATEN product.
- Direct technical support and RMA service from an ATEN engineer or one of ATEN's Authorized Service Providers.
- Hassle-free repair or replacement, including parts and labor.
- Enjoy a committed level of service.
- Prevent costly repairs that can arise due to shorter warranties.
- Peace of mind in using your ATEN product.
- Products purchased are encouraged to be registered and activated online on the ATEN eService Website.
- The warranty does not cover software, batteries, peripherals, free accessories (such as cables), or customer-induced damage to the product.
- These services are available only in the country where the ATEN product is purchased.
- For further information, please contact your local ATEN sales representative.