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Warranty Policy

A+ Product Warranty

  • ATEN offers thirty-six(36) months warranty for A+ model from the date of shipment.
  • This service is available only in the country where the ATEN product is purchased.
  • Not apply to products purchased in Australia or New Zealand.
    For further information, please contact your local ATEN sales representative.

 

KVM
Cat 5 KVM Switches KH1508A, KH1516A, KH1532A, KH2508A, KH2516A
Desktop KVM Switches CM1164A, CM1284
KVM over IP Switches KA8270, KA8278, KA8280, KA8288, KG0016, KG0032, KG1900T, KG6900T, KG8900T, KG8950T, KG9900T, KG9950T, KH1508Ai, KH1516Ai, KN1000, KN1000A, KN1108v, KN1108VA, KN1116v, KN1116VA, KN1132V, KN1132VB, KN2116VA, KN2116VB, KN2124VA, KN2124VB, KN2132VA, KN2132VB, KN2140VA, KN4016VB, KN4024VB, KN4032VB, KN4064VB, KN4116VA, KN4124VA, KN4132VA, KN4140VA, KN4164V, KN8032VB, KN8064VB, KN8132V, KN8164V
KVM Extenders KE6900, KE6900AiT, KE6900AR, KE6900AT, KE6900R, KE6900ST, KE6900T, KE6910, KE6910ATC, KE6910R, KE6910T, KE6912, KE6912R, KE6912T, KE6920ATC, KE6920R, KE6920T, KE6922R, KE6922T, KE6940, KE6940AiT, KE6940AR, KE6940AT, KE6940R, KE6940T, KE8900SR, KE8900ST, KE8950, KE8950R, KE8950T, KE8952, KE8952R, KE8952T, KE9900ST, KE9950, KE9950ATC, KE9950R, KE9950T, KE9952, KE9952R, KE9952T, KX9970FR, KX9970FT, KX9970R, KX9970T, KX9980R, KX9980T
KVM over IP Matrix System ES0152, ES0152P, ES0154, ES0154P
LCD KVM Switches / Consoles CL3884NW, KL1108V, KL1116V, KL1508A, KL1508Ai, KL1516A, KL1516Ai, KL9108, KL9116
Matrix KVM Switches KM0032, KM0532, KM0932
Remote Control & Monitoring Solutions CS231TK, KA7171AK, KA7174, RCM101A, RCM416, RCM416A, RCM416VA, RCM432VA, RCM464V, RCM464VA, RCM816, RCM816A, RCMA200SA, RCMDP101U, RCMDVI00AT, RCMDVI00BT, RCMDVI101, RCMDVI40AT, RCMDVI40BT, RCMDVI50T, RCMHD101U, RCMVGA101
Serial Console Servers SN0108A, SN0108CO, SN0116A, SN0116CO, SN0132, SN0132CO, SN0148, SN0148CO, SN1116CO, SN9108, SN9108CO, SN9116, SN9116CO
Professional Audio/Video
Audio AD004E, AD400E, AP106, AP206, AP212, AP901, AP902, AS104, AS106, AS108
Control System VK0100, VK0200, VK108US, VK1100, VK1100A, VK112EU, VK1200, VK2100, VK2100A, VK211, VK2200, VK224, VK236, VK248, VK258, VK320, VK330, VKT100
Networked AV VE66DTH, VE8662, VE8900R, VE8900T, VE8950R, VE8950T, VE8952R, VE8952T, VE8962, VE8962R, VE8962T
Presentation Switches VP1420, VP1421, VP1920, VP2020, VP2021, VP2120, VP2420, VP2730, VP3520, VPK104
Room Booking System VK430
Video Matrix Switches VM0202H, VM0202HB, VM0404, VM0404H, VM0404HA, VM0404HB, VM0808, VM0808HB, VM0808T, VM1600, VM1600A, VM3200, VM3250, VM3404H, VM3909H, VM51616H, VM5404D, VM5404H, VM5404HA, VM5808D, VM5808H, VM5808HA, VM6404H, VM6404HB, VM6809H, VM7104, VM7404, VM7514, VM7584, VM7604, VM7804, VM7814, VM7824, VM7904, VM8514, VM8584, VM8604, VM8804, VM8814, VM8824, VS0202
Video Switches VS0201, VS0401, VS0801A, VS0801H, VS0801HB, VS201, VS261, VS291, VS381B, VS481B, VS481C, VS482, VS482B, VS491, VS881
Video Extenders VB100, VB800, VB802, VB905, VE022, VE150A, VE156, VE170, VE170Q, VE170R, VE170RQ, VE172R, VE1801AUST, VE1812, VE1812R, VE1812T, VE1821, VE1830, VE1833, VE1843, VE1901AEUT, VE1901AUST, VE2812AT, VE2812AUST, VE2812PR, VE2812R, VE2812T, VE3912T, VE44PB, VE600A, VE601, VE601R, VE601T, VE602, VE606, VE800A, VE800AR, VE801, VE801R, VE801T, VE802, VE802R, VE802T, VE803, VE805R, VE806, VE809, VE810, VE811, VE811R, VE811T, VE812, VE812R, VE812T, VE813A, VE814A, VE814AR, VE814AT, VE816R, VE829, VE849, VE849R, VE849T, VE882, VE883, VE883A, VE883AR, VE883AT, VE883R, VE883T, VE901, VE901R, VE901T
Video Converters VC010, VC060, VC080, VC1280, VC160A, VC180, VC182, VC480, VC486, VC812, VC840, VC880, VC881, VC882
Video Splitters VS0102, VS0104, VS0108HB, VS0110HA, VS0116, VS1204T, VS1208T, VS132A, VS134A, VS138A, VS146, VS162, VS164, VS172, VS174, VS1804T, VS1808T, VS1814T, VS1818T, VS1824KIT, VS1828KIT, VS182A, VS182B, VS184A, VS184B, VS192, VS194, VS82H, VS84, VS92A, VS92DP, VS94A, VS98A
Video Wall Processors VW3620, VW754, VW784, VW884
Pro AV Accessories VK102
Power Distribution
Rack PDU PG5308, PG6308, PG8308, PG95230, PG95330, PG96230, PG96330, PG98230, PG98330
Serial Connectivity
Secure Serial Device Server SN3001, SN3001P, SN3002, SN3002P, SN3401, SN3401P, SN3402, SN3402P
Cables
HDMI Cables VE781010, VE781020, VE781030, VE7831A, VE7832A, VE7833, VE7833A, VE7834A, VE7835, VE7835A

 

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